Personal Data Collected
We collect Personal Data, which is information that identifies you or can be used to identify or contact you. Examples of Personal Data include your name, email address, physical address, phone numbers, and unique device identifiers. We require this information to provide our services or because we are legally obligated to do so.
Account Registration: If our website requires registration, we ask for your name, email address, address, phone number, and company affiliation, if any. This information is stored securely on our site and is accessible only with your unique username and password. For your protection, please keep your username and password confidential.
Voluntary Disclosure: We may collect Personal Data that you voluntarily provide, including in emails, online forms, order and registration forms, surveys, and interactions with our customer service.
Payment Services: For payment processing, we use third-party services. If you make a payment, you may be redirected to a webpage hosted by the Payment Service, not by us. They collect any Personal Data you provide, subject to their own privacy policies, not ours.
Usage information: We may collect data about how you use our services, such as pages visited, content viewed or searched for, page response times, and other similar data.
Other Means: We may obtain data from selected third-party business partners or third parties who may be interested in our services. We kindly ask you not to send us any sensitive Personal Data.
Use and Disclosure of Personal Data
We primarily use your information to enhance and improve our services. We use Personal Data for legitimate business purposes, including:
Fulfilment of Requests: We may use Personal Data to deliver services, provide information about our products and services, for internal research and development, to address technical issues, to ensure the security and protection of all users, and to comply with the law and our legal obligations.
Communications: We may occasionally use Personal Data to inform you about products, programs, and services that may be of interest to you. If you wish to opt out of these messages, please refer to the "opt-out" section below.
Promotions: We may run sweepstakes, contests, and similar promotions ("Promotions") that require your Personal Data. Please review the rules of each Promotion you participate in, as they may contain important information about our use of your Personal Data.
Other Business Purposes: We may also use Personal Data for data analysis, customer support, customising our website, completing business transactions, product development, market research, and meeting government regulatory requirements.
We may disclose Personal Data to third-party service providers, our affiliates, and third parties in the event of a reorganisation, merger, sale, or similar proceedings.
Collection and Use of Other Data
We and our service providers may also collect Other Data, such as demographic information, computer and browser types, and other statistical data to understand our website's users and to improve and market it. In accordance with Singapore's Personal Data Protection Act (PDPA), we manage and protect your personal data carefully. We may collect, use or disclose personal data for reasonable business purposes only if there is consent or deemed consent from the individual and information on such purposes have been notified. We may also collect, use or disclose personal data if it is required or authorised under applicable laws.
Aggregated Data: We may aggregate Personal Data in a way that does not personally identify you or any other user, for example, by using information to calculate the percentage of our users who have a particular telephone area code. Such aggregation is performed in compliance with the PDPA, ensuring that no individual is identifiable from the aggregated data.
Please note that in accordance with the PDPA, you have the right to withdraw your consent for the collection, use, or disclosure of your Personal Data at any time, subject to legal or contractual restrictions and reasonable notice. You may also request access to and make corrections to your Personal Data records. To make such a request, please contact us at firstname.lastname@example.org.
Access by Minors
Our Site is not designed or intended to attract children under the age of 13. We do not collect Personal Data from any person we know to be under the age of 13. A parent or guardian, however, may use our Site to establish a profile/account for a minor. The parent or guardian is solely responsible for providing supervision of the minor's use of our Site. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through our Site for the minor.
Links to Other Websites
Use of this Site is governed by Singapore. If you are accessing this Site or Services from a physical location outside of Singapore with laws or regulations governing personal data collection, use, and disclosure that are different from Singapore laws, you agree that by accessing this Site, you are transferring your Personal Data and Other Data to Singapore and you consent to the application of the laws of Singapore with respect to use of this Site and Services and any dispute regarding this Site or this Policy. You further consent to the exclusive jurisdiction of, and agree that venue is proper in, the state and federal courts located in Singapore; provided, however, that if the country is found not to have exclusive jurisdiction, then you agree to settle all disputes arising out of or relating to this Site or this Policy by binding arbitration in Singapore in accordance with the International Arbitration Rules set by the Singapore International Arbitration Centre.
If any provision of this Policy is held by a court of competent jurisdiction to be illegal, unenforceable, or in conflict with any applicable law, the validity of the remaining portions or provisions shall remain in full force and effect.
Do Not Track Disclosures
We do not respond to Do Not Track (“DNT”) signals at this time. Some third party sites may track your actions when you are browsing and accessing content. Various browsers offer a DNT option that sends a signal to third parties that you do not want to be tracked.
For the purposes of this Policy, you are the Data Controller of your Personal Data. “Data Controller” means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Data is, or will be, processed. We should be considered only as a processor on your behalf as to any Personal Data that is subject to the requirements of European Unionʼs Directive 95/46/EC. We may use the services of various third-party service providers in order to process your data more effectively.
Cross Border Transfer of Personal Data
Your Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers. If you are accessing this Site from outside Singapore, you may be sending information, including Personal Data to the United States where our servers are located. That information may be transferred within the United States or back out of the United States to other countries outside your country of residence. These countries do not necessarily have data protection laws as comprehensive as those in your country. Information transferred to the United States or another country is subject to the laws of that country and may be disclosed or accessed in accordance with those laws. By transferring information or allowing information to be transferred to us, you consent to the transfer, processing and storage in countries outside your country of residence. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may be entitled to access your Personal Data.
If you have any questions about this Policy or the practices of this Site, you can email us at email@example.com.
Last updated: 19 July, 2023.