How it works
Simplify the way your design work gets done
Never before has ordering design online been this effortless. Submit your creative requests and get the first concept back in 1-2 business days.
Organise your projects by queuing them up and associating specific reference files and Brand guide in each card in Trello. Feel free to create as many project briefs as needed and prioritise them accordingly. And if you need to make any changes to the order, it's a simple and effortless task!
How do you provide feedback?
You can add comments inside the Trello card, keeping everything together. Additionally, you have the option to provide reference work, screenshots, or video feedback to the team using Loom. Easily share your screen and record instructions for any changes or creations you'd like to be made.
How fast will I get my design work done?
Typically, within 1 - 2 business days for most of the design work. If the scope of work is bigger, we will inform you.
How can I share my branding materials or files?
You can upload the necessary project files directly to the Trello card.
You can expect a project update within 1 to 2 days, and you'll be able to provide feedback for any desired changes until you're 100% satisfied. Once you have exactly what you want, simply close out the project, and you'll receive your completed files to take with you.
When do I expect an update?
As soon as you post your project, typically, within 1 - 2 business days for most of the design work. If the scope of work is bigger, we will inform you about it.
How do I close a project?
In our Trello board, it's incredibly straightforward – simply move the card to the “DONE” column, and we'll consider it closed.
What source file can I get?
Upon completion, you will receive all the source files, and everything you desire will be yours to keep.
Once you close out one project, the next brief on your list gets promptly posted. Our team efficiently tackles your task list, ensuring you never have to wait for someone to get back to you. The workflow is automatic, guaranteeing that your projects are handled with top priority and ASAP.
How many projects can I run?
With an active plan, you have the freedom to submit unlimited projects each month. Our team will work diligently, addressing them one at a time, ensuring a swift turnaround for each project as long as your plan remains active.
Can I have a dedicated designer?
Certainly, if you are on a Plus or Max plan, we will assign a dedicated designer to handle your project.
Can I add more team members?
By default, you are the sole team member. With the Plus plan, you can add up to 2 team members, and the Max plan allows for unlimited team members.